What We Collect and Why
When you open an account we ask for your mobile number, a password, and your preferred payment method—bKash, Nagad or Rocket. We store these to verify deposits, match withdrawals to the same wallet, and send one-time codes when you log in. Device information such as your
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IP address, browser type and operating system helps us spot unusual login attempts and protect your balance. We log game sessions and bet history so you can review your activity and we can settle disputes if they arise. Support conversations are saved to track your requests
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and improve response quality. We do not share your wallet number or personal details with third parties for marketing purposes. Payment processors see only the transaction amount and your account reference when clearing a deposit or withdrawal. Game providers receive a session token but not your
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name or contact details. Our servers are in regions that allow this service; access depends on your local law and whether your region is eligible. We keep your records as long as your account remains active, plus the period required by financial record-keeping standards where we
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operate. If you close your account we retain transaction logs for dispute resolution and regulatory compliance, then delete personal identifiers after that retention window. You can request a copy of the data we hold, ask us to correct an error, or request deletion where local law
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permits by contacting our support team through the channels listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.